VeraHireFor BPO & OutsourcingSolutions

    Your delivery capacity is your headcount. Screening is what's capping it.

    BPOs, VA firms and outsourcing operators bill for delivered work, so a seat you cannot fill is a contract you cannot take. VeraHire scores every applicant and runs the first round as a real voice interview, around the clock and across every time zone, so the screening queue stops setting your ceiling.

    Built for continuous, multi-region crewing · no ATS required.

    A busy BPO operations floor with service teams at workstations across an open office, the kind of headcount-driven operation that hires continuously. Every seat you cannot fill is capacity you cannot bill.
    Voice interviews running 24/7, every region
    The ceiling

    The work was there. The seats weren't.

    There is a particular kind of bad week in this business. A client wants to expand, or a new logo wants to go live in three weeks, and you look at your bench and you say no. Not because the work was wrong. Because you could not crew it in time.

    • iSigned work sits idle while seats go unfilled, and every week a seat sits empty is a week of billable work you turned down.
    • iiRamps are short. A client wants twenty seats live inside a month, and your first round moves a handful of candidates a day.
    • iiiApplicants arrive overnight from every region, and by the time somebody screens them, the good ones have taken another offer.
    What the ceiling costs you
    31.2%/yr
    Contact centre agent turnover in 2024. Before you crew a single new contract, attrition is already competing for your screening hours.
    Contracts declined
    The real cost of a slow first round is not a slow hire. It is the piece of work you had to hand back because the crew was not there in time.
    Source: Metrigy, 2024
    How VeraHire fits

    Score every applicant. Interview them by voice, 24/7. Crew the contract on time.

    VeraHire takes the entire first round off your team, scoring every resume and holding a real voice interview with every qualified applicant, automatically, in any time zone.

    app.verahire.ai · candidate pipeline
    VeraHire candidate pipeline: every applicant scored, ranked and tracked by status for a high-volume seat, with no ATS required.
    Every applicant scored and ranked in real time, across every account and every region.
    Built for continuous, multi-region crewing

    Fill the seats at the speed you sell them.

    Applicants are scored the moment they apply, then interviewed in a natural voice conversation that follows up the way your best recruiter would. It runs overnight and across time zones, so the people who applied at 2am are already screened by the time your team logs on. No ATS required. VeraHire keeps the whole pipeline straight on its own.

    • Every applicant scored and ranked automatically
    • Voice first rounds running 24/7, across every region
    • Ramp a new account without stalling the rest
    Seats you crew in volume

    Tuned for the roles you fill again and again.

    01 Contact centre agents Screened for tone, judgment & resolution
    02 Virtual & executive assistants Communication, ownership & reliability
    03 Back-office & process associates Process fluency at scale
    04 SDRs & inside sales Objection handling & drive, tested live
    By the numbers

    More seats filled, a fraction of the screening.

    Faster hiring
    70%
    Less manual screening
    24/7
    Voice interviews, every time zone
    Once you’ve used VeraHire, you’ll never want to do it manually again. It’s so good!
    Sebastien, Co-founder & COO, Leylines

    Role-specific hiring guides

    Hiring for one of these seats? Each guide covers the interview questions that predict performance, real pay benchmarks, and the common mistakes to avoid:

    Hire a Customer Service Representative · Hire an Executive Assistant · Hire an Administrative Assistant · Hire a Receptionist · Hire a Sales Manager · See all role hiring guides

    Get started

    Take the contract. Crew it on time.

    Put the first round on autopilot for every seat, every region, around the clock, and stop letting a screening queue decide how much work you can accept. Start free, or see it run on your own roles in a live walkthrough.

    No credit card · no ATS required · built for high-volume crewing.

    An operations leader reviewing a fully crewed roster for a newly signed client account. Say yes to the account, then crew it.